Question 1

Is Network really free for homeowners?

Accepted Answer

Yes. You pay nothing to browse, match, or message firms. Designers only pay us when they win your project.

Question 2

How are these firms verified?

Accepted Answer

Every firm is checked against HDB, BCA, CaseTrust, and bizSAFE credentials before going live, and we monitor Google reviews afterwards.

Question 3

How does the matching work?

Accepted Answer

Tell us your property, style, and budget. We hand-pick up to three firms whose past work matches your brief — usually within a day.

Question 4

What if I don't like the matches?

Accepted Answer

Reply once and we'll re-pitch with different firms. No fees, no commitment, no obligation to hire any of them.

Question 5

Can I contact a firm directly without getting matched?

Accepted Answer

Yes. Open any profile and reach out — matching is a shortcut, not a gate.

Question 6

What does a renovation in Singapore actually cost?

Accepted Answer

HDB Essential packages start around $30K and full Condo or Landed renovations run $80K–$120K+. The Cost Guide gives a project-specific estimate in under a minute.

Question 7

How do I know what my home will look like before signing?

Accepted Answer

Use Room Designer to generate AI renders from a photo, and Layout Planner for a 3D floor plan — both free, no firm needed.

Question 8

Is my deposit protected if something goes wrong?

Accepted Answer

Handshake holds milestone payments and only releases them when work is approved. The firm gets paid as work passes, not before.

Question 9

How long does the whole process take?

Accepted Answer

Most homeowners receive their first round of matches within 24 hours. Quotes typically come back in 3–5 days after that.

Question 10

Why use Network instead of walking into showrooms?

Accepted Answer

One brief beats five Saturdays of door-to-door. You get pre-vetted firms, side-by-side quotes, and Handshake payment protection — without the showroom pitch.

Find your designer. Skip the showroom marathon.

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Frequently Asked Questions